The art of caring for your jewelry: A guide to lasting shine
Daily precautions
To preserve the integrity of the metal and gilded finishes, it is recommended to limit the exposure of your jewelry to the following elements:
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Cosmetics: Apply your perfume and skincare products about ten minutes before putting on your jewelry to avoid chemical deposits.
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Salt and chlorine: Although resistant, pieces undergo chemical attack when in contact with seawater or chlorine. These elements attack the metal and tarnish the plating in the long term.
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Physical activity: Remove your jewelry during intense exertion to avoid contact with acidic perspiration.
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Cleaning products: Remove your jewelry before using detergents or abrasive household cleaning products.
Quick cleaning
Basic maintenance is enough to keep your jewelry splendid.
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Method: Gently clean your jewelry with lukewarm water and a mild soap.
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Finishing: Rinse with clear water and dry with a clean, soft cloth to remove any residue.
Storage tip
Storage is key to avoiding scratches and tangles.
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Protection: Store each piece of jewelry individually in its original pouch, away from humidity and light.
Understanding the natural process
It is important to note that jewelry is a living object. Your skin's pH or your body's natural acidity are variables that can influence the shine of the metal over time. Following these few care recommendations will help ensure the longevity of your OrelyseBijoux collection.
Put it on last in the morning, take it off first at night, and store it individually.
Frequently Asked Questions
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We ship your order within 24 to 48 hours. Delivery takes 2 to 4 business days in mainland France.
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Your order number can be found in the confirmation email you received after your purchase. You can also find it in your customer account.
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Don't worry! First, check your spam or junk mail. If you still can't find anything, please contact us at: contact@orelysebijoux.com or via our customer service page used when placing your order.
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Unfortunately, once payment has been made, it is no longer possible to modify your order. We quickly prepare your jewelry to ship it to you as soon as possible.
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We advise you to remove your jewelry before any contact with water. Although our jewelry is of high quality with a low risk of oxidation, limescale can alter its shine over time. Also avoid chemicals, perfumes, and cosmetics to preserve its brilliance for a long time. Consult our care tips page for more information.
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All our jewelry is made of stainless steel or 925 sterling silver plated with fine gold, and is nickel-free. It is perfectly suitable for sensitive and reactive skin.
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Yes, you have 14 days to return your unworn jewelry in its original packaging with all accessories. Return shipping costs are at your expense. See our refund policy page for more information.
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If your jewelry arrives damaged during shipping, you have a maximum of 48 hours to notify us by email or via our contact page. After this period, no returns will be possible.
Consult our return policy page for more information. -
You can contact us by email at contact@orelysebijoux.com or via our contact page. We respond within 24 to 48 hours.